ABOUT PIVOTEL

Better Connections, Everywhere.

Pivotel's suite of satellite and mobile technologies enable remote connectivity via satellite phones, satellite data modems, personnel and asset trackers, docking kits, machine to machine data terminals and specialist maritime communication. Pivotel Group’s 4G mobile network, EcoSphere®, extends its carrier network to deliver complementary terrestrial wireless services to rural and remote Australians.

Pivotel People

At Pivotel, we strive to serve our customers to the best of our abilities, not only through innovative products and services but also with amazing customer care. We believe that by serving our customers they are able to make the most of their satellite airtime. Our customer service team works to assist the customer from a free satellite communications consultation to connecting their airtime and email services to providing tech support for their satellite services and devices.

Pivotel Advantage

Part of the Pivotel Advantage is the suite of products and services we provide, but a bigger part is our focus on customer care. We have SelfCare, a customer portal where the customer can view their airtime bills, set up auto payments, and configure spend alerts for their satellite data usage. Customers get free calling to the customer care team to get tech support or ask questions about their airtime.

How Pivotel Creates Better Connections

Pivotel maintains a mobile carrier license and operates ground infrastructure in Australia, making it the fourth largest mobile carrier in the country. It is the only Australian carrier with direct connection to all four major mobile satellite networks: Iridium, Inmarsat, Thuraya, and Globalstar. Pivotel is a registered satellite service provider in New Zealand. The company’s suite of satellite and mobile technologies enable remote connectivity via satellite phones, satellite data modems, personnel and asset trackers, docking kits, machine to machine data terminals and specialist maritime communication. Pivotel Group’s 4G mobile network, EcoSphere®, extends its carrier network to deliver complementary terrestrial wireless services to rural and remote Australians.